As a rail technology supplier to the Rail sector, TrainFX recognises that the provision of a consistently high standard of product and service is essential to the success of the company, its reputation and the total satisfaction of our customers.

As such, we shall constantly strive to provide outstanding quality in all the products and services we provide.

This is achieved by:

• The pursuit of a formal Quality Management System in accordance with the principles of BS EN ISO 9001: 2008
• The application of a Quality Management System that ensures compliance with Railway Group standards
• Understanding and satisfying the needs and expectations of each of our customers and ensuring we deliver the promises we make
• Setting Key Business Objectives and Targets for each area of the company, communicating these to all our staff and reviewing their progress and suitability biannually as a minimum.
• Providing continuous training and necessary support to employees to enable them to fulfil their role in the delivery of this policy.

This quality statement represents our commitment to quality and is fully supported by the Company Directors and Senior Management, with overall responsibility being taken by the Managing Director.